Terms & Conditions

Last updated: August 8, 2026

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1. Introduction

These Terms & Conditions (“Terms”) form a binding agreement between JTCS (Joshi Tax Consultancy and Services) (“JTCS”, “we”, “us”, “our”) and any person or entity (“you”, “user”, “client”) who accesses jtcsxpert.com, our digital platforms, or engages our professional services.

By using our website or availing our services, you confirm that you have read, understood and agreed to these Terms. If you do not agree, please do not use our website or services.

2. Services

JTCS provides professional and technology-enabled services which may include:

  • Income Tax return filing, planning and related consultancy
  • GST registration, returns, compliance and advisory
  • TDS / TCS compliance and related support
  • Accounting and bookkeeping services
  • Business registration and related statutory registrations
  • General business, tax and financial consultancy

The exact scope, deliverables, timelines and fees for any engagement are confirmed in writing (email, WhatsApp, proposal, invoice or service agreement) before or at the time of engagement.

3. User Responsibilities

You agree to:

  • Provide complete, true and accurate information and documents
  • Submit required documents within agreed timelines
  • Promptly inform JTCS of any change in facts relevant to filings or compliance
  • Review drafts/outputs where requested and provide timely approvals
  • Use the website and services only for lawful purposes

Delays, penalties or incorrect outcomes arising from incomplete, late or inaccurate client data remain the client’s responsibility.

4. Payment Terms

  • Service fees are as quoted or invoiced for the specific engagement.
  • Fees once paid are non-refundable, except where JTCS expressly agrees otherwise in writing or as stated in the Cancellation & Refund Policy below.
  • Accepted payment modes may include UPI, bank transfer/NEFT/IMPS, cash (where applicable), cheque, and online payment gateways if enabled.
  • Work may be paused or deliverables withheld if dues remain unpaid beyond the agreed period.

5. Limitation of Liability

  • JTCS is not responsible for delays, defects or losses caused by incorrect, incomplete or late client data or documents.
  • JTCS is not liable for downtime, errors, rejections or processing delays of government portals, banks, or third-party systems outside our control.
  • Website content is general information and does not by itself constitute formal advice for a specific case.
  • To the maximum extent permitted by law, JTCS’s aggregate liability for a paid engagement is limited to the fees actually paid to JTCS for that specific service.

6. Service Delivery

  • Timelines depend on timely document submission, client approvals and third-party / government processing times.
  • Services may be delivered online, offline, or through a hybrid model as agreed.
  • Indicative timelines are estimates and may change due to portal issues, regulatory changes or missing information.

7. Cancellation & Refund Policy

  • You may request cancellation before substantial work has started; approval is at JTCS’s discretion.
  • If work has already commenced (document review, drafting, filing preparation, portal work, consultancy time), fees are non-refundable.
  • If JTCS is unable to start an agreed paid service for reasons solely attributable to JTCS, a refund or suitable alternative will be offered.
  • Government fees, stamp charges, portal charges and third-party costs are non-refundable once paid/incurred.
  • Approved refunds, if any, are processed to the original payment method within a reasonable period after confirmation.

8. Privacy Reference

Your personal and service-related data is handled as described in our Privacy Policy. Cookie practices are described in our Cookies Policy.

9. Intellectual Property

  • Website design, branding, logos, text, graphics, software and other content belong to JTCS unless otherwise stated.
  • You may not copy, modify, redistribute or commercially exploit JTCS content without prior written permission.
  • Documents prepared for a client engagement may be used by that client for the intended compliance purpose; JTCS retains underlying templates, tools and know-how.

10. Governing Law

These Terms are governed by the laws of India. Subject to applicable law, courts having jurisdiction in Uttarakhand, India shall have exclusive jurisdiction over disputes arising from these Terms or our services.

11. Contact Information

For questions about these Terms or a service engagement:

Related documents: Privacy Policy · Cookies Policy