Privacy Policy

Last updated: August 8, 2026

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1. Introduction

JTCS (Joshi Tax Consultancy and Services) (“JTCS”, “we”, “us”, “our”) values your privacy and is committed to protecting personal data entrusted to us. This Privacy Policy explains what information we collect, how we use it, with whom it may be shared, and the rights you have when you use jtcsxpert.com, our applications, or our professional services.

By using our website or engaging our services, you acknowledge this Privacy Policy. If you do not agree, please discontinue use and contact us for clarification.

2. Information We Collect

Depending on how you interact with JTCS, we may collect:

  • Name — to identify you as a client or enquiry contact
  • Mobile Number — for calls, OTP/login where applicable, and WhatsApp communication
  • Email Address — for service updates, documents and correspondence
  • PAN — where required for tax, compliance or filing services
  • Financial / Tax data — information and documents needed to deliver Income Tax, GST, TDS, accounting and related services
  • Usage data — website analytics such as pages visited, device/browser type and approximate location (via analytics tools, subject to your cookie consent)

We collect information you provide directly (forms, WhatsApp, email, in-person / portal submission) and information generated through normal use of our digital platforms.

3. How We Use Information

We use personal information to:

  • Provide tax, GST, TDS, accounting, registration and consultancy services
  • Communicate with clients via WhatsApp, email, phone and other agreed channels
  • Process filings, registrations and compliance work on your instructions
  • Improve our website, client experience and service quality
  • Meet legal, regulatory and professional compliance obligations
  • Respond to enquiries, support requests and service follow-ups

4. Data Sharing Policy

  • We do not sell user data.
  • Data may be shared only when necessary with:
    • Government portals (for example Income Tax, GST and other statutory systems) to perform requested filings or registrations
    • Authorized service providers who assist JTCS under confidentiality obligations (for example hosting, communication, or payment processors)
  • We may disclose information if required by law, regulation, court order, or to protect rights, safety and integrity of JTCS or our clients.

5. Data Security

JTCS applies reasonable administrative, technical and organizational measures, including:

  • Use of secure systems and access controls for client information
  • Restricted access on a need-to-know basis for authorized personnel
  • Data protection practices aligned with the sensitivity of tax and financial records
  • Ongoing care in handling documents submitted for professional services

No method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security of information transmitted online.

6. Cookies Usage

Our website uses essential cookies and, with your consent, analytics and marketing cookies. For full details on cookie types, choices and browser controls, please read our Cookies Policy. You can change preferences anytime using Cookie Settings.

7. User Rights

Subject to applicable law, you may:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal data where we are not required to retain it for legal, regulatory or contractual reasons

To exercise these rights, contact us using the details below. We may need to verify your identity before processing a request.

8. Third-Party Services

We may use trusted third-party services, including:

  • Google Analytics — website usage analytics (loaded only with analytics cookie consent)
  • WhatsApp API / WhatsApp Business — client communication and support
  • Payment gateways — if/when online payments are enabled for fees or retainers

These providers process data under their own terms and privacy practices. We encourage you to review their policies where relevant.

9. Contact Information

For privacy questions, data requests or concerns:

Related documents: Terms & Conditions · Cookies Policy